Term and Conditions

1. Introduction

Welcome to Cheap Arizona Shop (electricfiresale.com). These Terms and Conditions govern your use of our website and the purchase of heating products, including stoves, flue systems, and heating accessories. By accessing our website and making a purchase, you agree to be bound by these terms.

2. User Obligations and Responsibilities

2.1 Account Registration

While account registration is not mandatory for purchases, you are responsible for:

• Providing accurate and complete information during checkout
• Maintaining the confidentiality of your order information
• Ensuring you are of legal age to enter into binding contracts

2.2 Product Selection Responsibility

As our products are technical heating components, you are responsible for:

• Selecting the correct flue sizes (3 Inch/76mm, 4 inch/102mm, 5 inch/125mm, etc.)
• Ensuring compatibility with your existing heating systems
• Verifying local building regulations and safety requirements
• Consulting with qualified professionals if unsure about product suitability

2.3 Prohibited Activities

You agree not to:

• Use our products for purposes other than intended heating applications
• Attempt to modify products in ways that compromise safety standards
• Resell our products as part of commercial installation services without proper certification
• Use automated systems to extract data from our website

3. Products and Services Description

3.1 Product Range

We specialize in heating products including:

• Flue Systems: 3 Inch Flue (76mm), 4 inch Flue (102mm), 5 inch Flue (125mm), 5 inch Twin Wall, 6 inch Twin Wall
• Complete Kits: Complete Twin Wall Kits, Bottom Connections
• Stove Models: Acorn, Acorn View 4, Albourne, Bedford, Cheshire, Clovelly, Contemporary Stoves, Crewe
• Specialty Items: Cassette Stoves, Chimney Cowls
• Spare Parts: Arada Spares, Arizona Spares

3.2 Product Information

We make every effort to:

• Display products accurately through images and descriptions
• Provide technical specifications to aid in proper selection
• Note that slight variations in colour or finish may occur
• Update product availability in real-time

4. Order and Payment Terms

4.1 Order Process

• Order Confirmation: You will receive an order confirmation email upon successful payment
• Order Processing: All orders are processed within 1-2 business days
• Order Changes: Contact us immediately if you need to modify your order

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing and Currency

• All prices are in British Pounds (£)
• Prices include VAT where applicable
• We reserve the right to adjust prices due to supplier changes or errors

4.4 Shipping and Delivery

Standard Shipping – £12.95

• Carrier: DHL or FedEx
• Delivery Time: 10-15 business days after dispatch

Free Shipping

• Available for orders over £50
• Carrier: EMS
• Delivery Time: 15-25 business days after dispatch

5. Returns and Refunds Policy

5.1 Returns Timeframe

We accept returns and exchanges within 15 days from the date you receive your items.

5.2 Return Conditions

To be eligible for return, items must be:

• In original, unused condition
• In original packaging with all tags and labels attached
• Accompanied by original receipt or proof of purchase
• Free from damage, scratches, or signs of installation

5.3 Non-Returnable Items

Due to health, safety, and hygiene reasons, the following cannot be returned unless damaged or defective:

• Flue Systems (all sizes and types)
• Complete Twin Wall Kits
• Chimney Cowls
• Bottom Connections
• Any product showing signs of installation attempts

5.4 Refund Processing

• Processing Time: 3-5 business days after we receive your return
• Refund Method: Original payment method
• Shipping Costs: Original shipping fees are non-refundable
• Return Shipping: Customer responsibility unless due to our error

6. Intellectual Property

6.1 Website Content

All content on electricfiresale.com, including:

• Product descriptions and technical specifications
• Images and multimedia content
• Website design and layout
• Brand names and logos

are the intellectual property of Cheap Arizona Shop and protected by copyright laws.

6.2 Permitted Use

You may:

• View and display website content for personal use
• Print product information for personal reference
• Share product links via social media

6.3 Restrictions

You may not:

• Copy, modify, or distribute website content without permission
• Use our product images or descriptions on other websites
• Reverse engineer any technical product information

7. Liability Limitations

7.1 Product Liability

Our liability is limited to the purchase price of the products. We are not liable for:

• Incorrect product selection by the customer
• Improper installation or use of heating products
• Consequential damages arising from product use
• Delays caused by customs processing or carrier issues

7.2 Technical Advice

While we provide product specifications, we:

• Do not provide installation advice unless specified
• Recommend consulting qualified professionals for installation
• Are not responsible for installation outcomes

7.3 Force Majeure

We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including:

• Natural disasters
• Supplier issues
• Customs delays
• Carrier service interruptions

8. Privacy and Data Protection

We are committed to protecting your privacy. Our data practices include:

• Collecting only necessary information for order processing
• Using secure payment processing systems
• Not sharing your data with third parties for marketing purposes
• Complying with applicable data protection regulations

9. Governing Law and Dispute Resolution

9.1 Governing Law

These terms are governed by English law and subject to the exclusive jurisdiction of the English courts.

9.2 Dispute Resolution

We aim to resolve any disputes amicably. Steps for resolution:

• Contact our customer service team first
• If unresolved, consider mediation services
• Legal action as a last resort

10. Policy Updates

We reserve the right to update these Terms and Conditions to reflect:

• Changes in our business practices
• Legal and regulatory requirements
• Improvements to our customer service

Continued use of our website after changes constitutes acceptance of updated terms.

Thank you for choosing Cheap Arizona Shop for your heating needs. We value your trust and are committed to providing quality products and excellent service.